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Posted on29 November 2021

Confidentiality and Our Translation Services

There are plenty of reasons why confidentiality can be an important factor for translation services, and at Atlas we’re happy to provide any assurances you might need. If you’re looking to find out more about our client confidentiality policies, here’s everything you need to know.

What measures can we take to protect confidentiality?

In all the work we take on, it’s our policy for our staff and suppliers to treat their work with the utmost confidentiality. We keep all of our files on our secure database for six years as standard, but can delete them sooner on request.

If required, we are more than happy to ask our translators and other staff to sign a Non-Disclosure Agreement (NDA) or a Confidentiality Agreement. Non-Disclosure Agreements are legal documents stating that parties involved in business together agree to protect any sensitive or confidential information from being released.

Why might confidentiality be important?

There are many cases where confidentiality may be significant while conducting translation services. For businesses, information may sometimes be protected to ensure new products, developments or innovations are not leaked to competitors. We can help to maintain integrity and trust in our services through our professional standards and confidentiality processes.

For private clients, sensitive information can sometimes be part of the translation process, such as pictures or personal details. Our confidentiality measures offer you complete peace of mind when these things are part of the translation process.

Finding what’s right for you

We work with all sorts of different client needs and services at Atlas Translations, and confidentiality is always a priority in whatever we do. If you’re looking for more information on the confidentiality agreements we can offer or the wide range of professional translation services available, give us a call or get in touch via our website today.

ISO 17100 – ISO 17100:2017 for Translation Services (since this standard began, in 2008, externally audited annually).

Mindful employer

Mindful Employer Plus – As a Charter member, our team have access to an Employee Assistance Program with 24/7/365 support, as we work toward achieving better mental health at work.

Federation of Small Businesses and the Self-Employed

A proud member of the Federation of Small Businesses (FSB), a dynamic and inclusive not-for-profit membership organisation. FSB is dedicated to supporting and empowering small businesses across the UK and is committed to fostering an environment where entrepreneurs can thrive, innovate, and succeed.

Atlas Translations has been accredited by the Fair Tax Foundation since February 2024. The Fair Tax Foundation is a not-for-profit social enterprise developed by a team of tax justice, corporate responsibility, and ethical consumer experts. It was launched in 2014.

We’ve been registered with the Information Commissioner’s Office (ICO) since 2004. Go to https://ico.org.uk/ for more information.

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Certified since 2003, externally audited annually. ISO 9001:2015 is the international standard for Quality Management Systems (QMS), applicable across all sectors. ISO 9001 provides a framework to respond to changing quality requirements in line with changing demands across society, economics and the environment.